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Frequently Asked Questions
How long should I expect to wait for my order to ship out?
7-10 business days on perishable items and 3-5 business days on bodycare. Bluegreen Organix estimates orders ship times to be between 7-10 business days from the business day your order is placed or the first business day after your order is placed. Business days are Monday-Friday with the exception of observed holidays. Bluegreen Organix does not guarantee delivery dates as unforeseen conditions may delay shipping or deliveries including but not limited to weather conditions and carrier errors or delays. Bluegreen Organix is not responsible for unclaimed packages once they leave our warehouse. We are not responsible for unclaimed packages due to vacations or travel where you may not be home for an extended period of time. Therefore, you are responsible to make alternate arrangements to claim the package. Deliveries do not require recipients to be home, nor is a signature required. Because of the large quantity of orders, we are unable to hold orders after they have been processed. We cannot change the shipping address the day your package is being picked up by our carrier or when the package is en-route, as implementing an address change will cause your package to thaw and contents to spoil prior to the package reaching its final destination.
How are your products shipped?
All Perishable products are shipped frozen and packed with dry ice. Deliveries are shipped via FEDEX. If you are not home your order will be left unattended at your front door. Our foam insulated box (along with dry ice) will keep your order in perfect condition for 10-24 hours at the door step, depending on shipping destination. Products are individually flash frozen and packed in our air-tight cryovac packaging for a long shelf life.
Do your products have any GMOs, nitrates, nitrites, or any artificial preservatives?
The simple answer is no. Absolutely none of our products have any GMOs (genetically modified organisms), nitrates, nitrites, or any artificial preservatives. To be more clear, no USDA Certified Organic product can have any artificial preservatives (including nitrates & nitrites) or GMOs.